Gig Renter Privacy Policy

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Privacy Policy for Gig Renter App

Last Updated: June 17, 2023

This Privacy Policy describes how Gig Renter ("we," "us," or "our") collects, uses, shares, and protects the personal information of users ("you" or "your") who utilize the Gig Renter mobile application ("App") to rent motorcycles on an hourly or daily basis. We are committed to safeguarding your privacy and ensuring the security of your personal information. By using the App, you consent to the practices outlined in this Privacy Policy.

  1. Information We Collect

1.1 Personal Information: When you register and use the Gig Renter App, we may collect the following personal information from you:

  • Your name

  • Email address

  • Contact number

  • Profile photo

  • Driving license details

  • Motorcycle preferences (make, model, year, etc.)

  • Location information (with your permission)

  • Media access (with your permission)

1.2 Rental Information: During the rental process, we may collect additional information related to the rental transaction, such as the date and duration of the rental, payment details, and the condition of the motorcycle upon return.

1.3 Automatically Collected Information: We may collect certain information automatically when you use the Gig Renter App, including:

  • Device information (e.g., device type, operating system version)

  • IP address

  • Mobile network information

  • App usage data (e.g., log files, analytics)

  1. How We Use Your Information

2.1 Personal Information: We use your personal information to provide you with access to the Gig Renter App and its features, including facilitating motorcycle rentals and communication between users. Your personal information may also be used for the following purposes:

  • Verifying your identity and eligibility to rent motorcycles.

  • Processing rental payments after the motorcycle is returned.

  • Communicating with you regarding your rentals, bookings, and payments.

  • Providing customer support and responding to your inquiries.

  • Improving the App's functionality, usability, and user experience.

  • Enforcing our Terms of Service and other applicable policies.

  • Protecting the rights, safety, and security of our users and Gig Renter.

2.2 Location Information: With your explicit permission, we may collect and use your location information to facilitate the rental process, including displaying nearby motorcycles available for rent, calculating rental durations and fees accurately, and assisting in motorcycle pick-up and drop-off.

2.3 Media Access: With your explicit permission, we may access your media files to allow you to upload and manage your profile photo within the Gig Renter App. We will securely store these images in Amazon's S3 servers.

  1. Sharing of Information

3.1 Motorcycle Listings and Bookings: Certain information you provide, such as your motorcycle preferences and availability, will be shared with potential renters to facilitate bookings.

3.2 Payment Processing: We may share your payment details with our trusted third-party payment processors to facilitate rental payments and refunds.

3.3 Legal Requirements: We may disclose your personal information if required to do so by law, regulation, or legal process. We may also disclose your information to protect and defend our rights or property, enforce our policies, respond to claims or complaints, or protect the safety or rights of others.

3.4 Aggregated or De-Identified Information: We may aggregate or de-identify your personal information and use it for statistical analysis, research, marketing, or other legitimate business purposes. This information cannot be used to identify you personally.

  1. Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration. We utilize Amazon's S3 servers to securely store your images. However, no data transmission or storage system can be guaranteed to be 100% secure. You are

responsible for maintaining the confidentiality of your account credentials and are encouraged to use strong passwords.

  1. Your Rights and Choices

5.1 Access and Update: You can access and update your personal information within the Gig Renter App. Please ensure that your information is accurate and up-to-date.

5.2 Location Permission and Media Access: You have the option to grant or revoke your consent for location permission and media access within the App's settings. However, please note that revoking these permissions may limit certain features and functionality of the Gig Renter App.

  1. Third-Party Services

The Gig Renter App may contain links to third-party websites, services, or advertisements that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party entities. We encourage you to review their privacy policies and practices before providing any personal information.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be indicated with a "Last Updated" date at the beginning of this document. By continuing to use the Gig Renter App after any changes to this Privacy Policy, you acknowledge and accept the updated terms.

  1. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us at [email address].

By using the Gig Renter App, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this policy, please do not use the App.